Warranty Pro

Extend Dynamics to streamline warranty creation and management

Simplify adding warranties and handling claims while increasing revenue and customer confidence

Maintaining and tracking warranties, managing claims, returns and replacements can be a major challenge. Factor in third-party products being warrantied, or external extended warranties and you have added complexity. That’s why Argano has created a new extension for Dynamics 365, Warranty Pro, to help you easily manage the warranty process, from initial creation and sales to servicing and bookkeeping, right from within Dynamics 365.

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Streamlining warranty creation

Don’t let adding a warranty to a product or service disrupt your sales process. With Warranty Pro, your sales team gains the ability to provide customers with a user-friendly value-add for any product. This innovative solution simplifies the process of attaching a warranty to any product or service, making it as effortless as a simple point-and-click action. Manufacturer and extended warranties can be set up and assigned to products that are sold or distributed.

Simplifying activation and claims management

Rather than relying on manual processes, warranties can be activated when a product is shipped with Warranty Pro. Should a customer make a warranty claim, the Dynamics 365 extension provides you with the ability to manage the claim from start to finish from within Dynamics 365 and gives you actionable insights on every step taken within the warranty lifecycle.

Immediate, tangible business benefits

Warranty Pro eliminates the need for external warranty record sorting and reliance on external systems for warranty management. It enables the creation of extended warranties, boosting revenue and customer satisfaction. Additionally, it provides insightful reporting on claims by product, highlighting opportunities for product design improvements.

Unmatched capabilities

Warranty Pro not only seamlessly integrates with Dynamics 365, functioning as a built-in feature rather than an external application, but it also provides a range of capabilities. These include manufacturer and extended warranty setup, integration with RMA/return orders, warranty reporting and analytics, and product registration. Most importantly, it can help close sales: when a customer knows their purchase is protected by a warranty, it can often move them from sitting on the fence to signing on the line.