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The Digital Renaissance

High Tech Services: An Overview

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Technology is changing the way we do everything, from work to play, but nowhere is its impact more apparent than in high-tech organizations. As innovations continue to raise consumer expectations, these businesses — no matter the size — have no choice but to keep up. 

The challenge is that each time a business model evolves, the underlying IT systems and services that drive it must mature accordingly. 

With all these transformations and disruptions, how are today’s business owners and managers supposed to keep track of all the high-tech services that can help them optimize their operations? 

This is a big question, and the answer is equally expansive. There are all sorts of digital solutions available to tech and even non-tech businesses that meet various needs. That being said, here’s a rundown of the most popular high-tech services you should know about. 

Supply Chain Management Solutions

Supply chain management is a critical aspect of running a business. It determines how fast you can fulfill your customers’ orders, from the time you obtain the raw materials to the time you deliver the products. 

If implemented properly, it can help you identify and fix operational inefficiencies and reduce costs. It can also help boost your customer service and increase customer satisfaction. 

Given what’s at stake, it stands to reason that you should invest in this side of your business. There are many reputable companies that offer supply chain management solutions, including the following:

  • Assessment of current supply chain value
  • Supply chain planning using advanced analytics
  • Warehouse management solutions
  • Transportation management solutions

When shopping around for a service provider, try to find a company that uses cloud-based technology platforms. It’s today’s gold standard when it comes to generating and deploying supply chain management solutions. 

You’ll also need to ensure they have the skills and experience to plan and implement various supply chain processes.  

Human Capital Management Solutions

The success of every company is closely linked to its employees, as these are the individuals who spend most of their waking hours working for the growth of the organization. 

If you want to hit your business targets, make sure you have an engaged and productive workforce. The best way to do this is by putting a solid human capital management system in place. 

There are many companies that can help you unlock your team’s full potential using an array of cloud-based and in-house solutions like these:

  • Strategic planning for talent acquisition and retention
  • Evaluation and selection of the right technological solutions
  • Simplification of Human Resources Information Systems (or HRIS)
  • Ongoing tech support

With the right service provider, you can optimize the whole talent life cycle, from recruitment to hiring to training to retention. Only then will you be able to get the best out of your best assets.   

Enterprise Resource Planning Systems

Today’s companies have multiple business processes, including production, finance and accounting, inventory, and customer service. It is important for these processes to run smoothly by automating routine work, managing bottlenecks, increasing reliability, and more. 

In this paradigm, there is one thing that can help make your business move faster and with greater efficiency: enterprise resource planning or ERP. It allows you to consolidate systems and gives you a structured view of your organization’s data, processes, and people. Using this information, you can make the right decisions at the right time. 

The hallmark of a good ERP solution provider is expertise in multi-cloud technologies. It enables them to migrate, integrate, or automate ERP systems — whichever is necessary — seamlessly and quickly. As a result, you can run your business efficiently even in the face of increased complexity and growth. 

eCommerce Technology

According to a recent report by Statista, global retail eCommerce sales were estimated at $4.9 trillion in 2021. Experts predict this figure will continue to balloon until it reaches roughly $7.4 trillion in 2025.

What this means is that not only is eCommerce here to stay, but it will only grow bigger. So if you own or manage a business that sells products today, it’s very likely that you’ll need an eCommerce platform where your target audience can reach you, whether for B2C or B2B interactions.  

The good news is that there are service providers that can help you navigate this new normal. The best ones can build you a functional but beautiful eCommerce platform that can hold your customer’s hand from one touchpoint to another, creating a seamless omnichannel experience that cultivates customer satisfaction.     

When shopping around for a commerce technology service provider, make sure they have a team of experts that specialize in WordPress, Shopify, Magento, and other popular platforms. 

Network Security

As businesses and consumers continue to shift to the digital world, it is becoming more crucial to protect all aspects of data and information online.

With more and more businesses adopting a hybrid workplace, concerns over network security have grown rapidly over the past few years. According to Gartner, this increase in the attack surface is the number one trend in cybersecurity for 2022.  

This is why network security is one of the first things you need to focus on when running a business. With this service, you can restrict access only to those who really need it and keep your network safe. 

Here are some of the many ways this service can protect you:

  • Putting up firewalls
  • Installing the latest anti-virus software solutions
  • Checking the network regularly
  • Installation of virtual private networks or VPNs

Data Backup and Recovery

Information is power in this age of digital technology, but on the flip side, the loss of essential data can be devastating, especially for high-tech businesses. 

To protect yourself from crippling information loss, ensure you have a robust data backup and recovery system in place. There are many companies that offer these services using the cloud or external hardware. A good backup solutions provider has a high level of data protection, offers integration with SaaS applications, does frequent automated backups, and has a solid disaster recovery procedure. 

Trust the Experts

If you’re a business owner, you need access to various third-party solutions to find newer and better ways of doing things; otherwise, there’s a good chance you’ll be left behind. A high-tech services partner such as Argano can provide a healthy combination of insight and technology to help companies of all sizes run better.