Multi-channel Digital Experiences

Self-service customer portals are table stakes for businesses seeking to meet customer expectations and grow customer lifetime value. Argano has helped clients in a variety of industries leverage Salesforce to deliver powerful self-service experiences that not only improve customer satisfaction, but also reduce customer service costs and streamline case management.

Exposing Configure, Price, Quote (CPQ) functionality to both customers and partners via self-service portals is a proven strategy to grow revenue and increase engagement. Not only does self-service CPQ empower your stakeholders to experiment with different product configurations and bundles autonomously, but it also frees up your sales team to close larger, more complex deals.

For companies in many industries, indirect sales and distribution channels are major revenue centers. By using Salesforce for partner relationship management (PRM), your business can gain a competitive advantage by centralizing all partner resources on a digital hub that streamlines the partner experience. Work with Argano to take PRM a step further with enhancements such as CPQ and real-time incentive dashboards.

You may have all the bells and whistles integrated into your digital portal, but if the user experience does not match, it will not move the needle with your key stakeholders. This is where our UX/UI design experts come in. We work collaboratively with your team to understand your objectives in order to design and implement a user experience that maximizes engagement and drives the most value for your business.