Global Media & Entertainment Company

The Challenge

A Fortune 100 global media and entertainment leader faced interconnected operational challenges that were constraining growth, increasing costs, and limiting competitive agility. Decades of organic technology evolution created a complex web of fragmented systems across critical business functions—from procurement and finance to identity management and application integration. Each system operated independently, requiring separate licensing, support, and maintenance while delivering diminishing business value.

The business impact was severe and compounding. Escalating technology costs consumed budget that could fuel innovation and growth. System fragmentation created operational inefficiencies that slowed time-to-market for new digital services and customer experiences. Data silos prevented real-time visibility into enterprise operations, hampering strategic decision-making. Most critically, the outdated architecture could not scale to support the company's ambitious digital transformation objectives and strategic growth initiatives in a rapidly evolving entertainment landscape.

Procurement & Finance: Disconnected procurement and finance systems created compliance risk, manual workflows prone to errors, and limited visibility into enterprise-wide spend. Global invoicing compliance issues and delayed payment cycles strained supplier relationships while preventing the organization from capturing strategic sourcing opportunities.

Identity & Data Management: More than 2 million identity records scattered across legacy platforms created data inconsistencies, governance gaps, and security vulnerabilities. Siloed business unit operations and manual onboarding processes slowed organizational agility while increasing operational risk.

Integration Infrastructure: Multiple integration platform instances running simultaneously—each with separate licensing and support—drove mounting costs and technical complexity. The legacy environment had become a constraint rather than an enabler, unable to support modern cloud services and API-driven architectures essential for digital innovation.

Leadership recognized that incremental improvements would not solve these systemic challenges. The organization needed a comprehensive transformation strategy that would modernize core infrastructure, unify fragmented systems, and create a scalable foundation for future innovation. However, the scope and scale of change required careful orchestration, proof of concept validation, and a trusted partner who could execute across multiple domains while maintaining business continuity.

The Solution

The client partnered with Argano to execute a comprehensive, multi-year digital transformation across three critical pillars: modernized procurement operations, unified identity management, and validated integration platform migration. Rather than separate point solutions, Argano designed an integrated transformation strategy that addressed systemic challenges while building momentum through phased delivery and measurable quick wins.

Procurement & Finance Modernization

Argano led the implementation of a cloud-based Source-to-Pay (S2P) framework, tightly integrating Coupa with SAP to unify procurement, drive automation, and establish enterprise-wide governance. The solution leveraged middleware-powered data flows through the Enterprise Data Hub (EDH) to create real-time visibility and enable scalable operations.

Key components included automated procurement workflows connecting requisitions, purchase orders, goods receipts, and invoices; master data governance enabling SAP to feed clean, consistent data to Coupa; the Boundary Application Highway (BAH) framework to standardize P2P integrations; and API enablement through EDH for rapid business unit onboarding. Built-in governance and security controls ensured enterprise compliance at scale.

Identity Data Management Transformation

Through collaborative workshops across six business units, Argano developed a unified identity data framework that established enterprise-wide taxonomy, modernized the Identity Data Repository, and laid the foundation for automated provisioning and governance. The engagement included platform upgrades (webMethods and SQL Server) to enhance performance and security, system logic refactoring to reduce technical debt, and Active Directory provisioning enablement to streamline user onboarding.

Integration Platform Validation & Migration

Recognizing the high stakes of platform migration, Argano executed a strategic proof of concept to validate Informatica Cloud Application Integration capabilities before full-scale investment. Within a few months, the team rebuilt ten carefully selected integrations representing the spectrum of complexity in the production environment. This rigorous validation approach tested API-based application integrations, identified optimization opportunities, and equipped leadership with evidence-based recommendations for the full migration.

Throughout all three initiatives, Argano brought deep domain expertise, collaborative change management, and a commitment to knowledge transfer that built internal capability alongside delivered solutions. This was not just technology implementation—it was strategic partnership that transformed how the organization operates.

The Results

The comprehensive transformation delivered measurable business value across operations, positioning the organization for sustained competitive advantage and future innovation. By addressing interconnected challenges through unified strategy and phased execution, the client achieved enterprise-wide business impact that far exceeded the sum of individual projects.

Financial Performance:

• 30% improvement in global invoicing compliance through automated procurement workflows
• Millions in validated cost savings from integration platform consolidation and reduced legacy licensing
• 40% reduction in manual effort across procurement and identity management operations
• Enterprise-wide cost optimization through standardized workflows and smarter sourcing

Operational Excellence:

• 75,000+ user accounts automatically provisioned via Active Directory integration
• 21.8% increase in identity match rate between SAP and Identity Data Repository
• Faster procurement cycle times and reduced errors through automation
• Streamlined onboarding processes improving organizational agility

Strategic Capabilities:

• Real-time spend visibility across global operations enabling data-driven decisions
• Scalable integration platform validated to support current complexity and future growth
• Stronger supplier relationships through faster payments and transparent processes
• Modernized architecture eliminating known vulnerabilities and security risks

Risk & Governance:

• Unified systems reducing failure points and improving business continuity
• Executive-level dashboards providing real-time data quality visibility
• Enterprise compliance standards embedded across all workflows
• De-risked multi-million-dollar platform investment through evidence-based validation

Foundation for Continued Innovation

Beyond immediate operational improvements, the transformation established a modern, unified infrastructure that serves as the foundation for ongoing digital innovation. The organization now operates with the agility, visibility, and efficiency  needed to thrive amid the shifting demands of the entertainment industry.

The procurement ecosystem enables continuous optimization of spend and supplier relationships. The identity management framework supports secure, scalable growth across the enterprise. The validated integration platform approach provides confidence to modernize additional systems and retire legacy technology debt.

Most importantly, the partnership with Argano built internal capability and established collaborative practices that will sustain the transformation long after project completion. What began as disconnected operational challenges evolved into a comprehensive transformation journey—one that repositioned fragmented systems as strategic assets, operational costs as innovation investments, and technology constraints as competitive advantages.

The company now accelerates toward its digital future with confidence, backed by proven infrastructure, unified data, and streamlined operations that scale with ambition.