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Early in my career, I saw firsthand what happens when change is forced without the right preparation. I was leading a major Enterprise Resource Planning (ERP) system implementation for a Fortune 100 company—weeks after go-live, suppliers and customers started calling, confused about missing payments. At first, we assumed it was a system issue. But as we looked closer, the real challenge became clear: the accounts payable team, overwhelmed by the system’s complexities and the sudden shift in their workflow, was struggling to keep up. With mounting pressure and no clear direction, they resorted to physically hiding invoices in their desks, unsure of how to manage the transition.
It wasn’t a lack of training that caused the breakdown—it was the sheer overload of competing priorities without structured support. That moment completely reshaped how I approach change management and transformation. I realized that while technology can be a powerful driver of progress, its true impact depends on how well people are supported in making the transition. Too often, organizations assume that training alone is enough. But real change takes more than knowledge transfer—it takes strong leadership involvement, well-integrated processes, and an environment where employees feel equipped and supported every step of the way.
That’s why I’m launching The Power of Change—a platform for real conversations about transformation, leadership, and making change sustainable.
Through my work leading change management at Argano, I’ve seen the way organizations think about transformation evolve. It wasn’t long ago that I had to convince executives why structured change management mattered. Today, those same leaders come to me first, knowing that how they navigate change will determine whether they accelerate growth or struggle to keep up.
The challenge now isn’t simply adjusting to one change—it’s learning how to navigate a continuous cycle of transformation with agility and confidence. Companies understand the need for change management, but many still treat it as a reaction to disruption rather than an essential part of how they operate. The organizations that thrive in transformation don’t just implement change; they make adaptability part of their culture. They develop systems, embed leadership behaviors, and create employee engagement models that allow them to evolve without falling into chaos.
If I’ve learned anything, it’s that change doesn’t fail because of technology or strategy—it fails because organizations don’t plan for the human side of transformation.
One of the biggest obstacles to successful transformation is change saturation, a challenge that I've found many leaders underestimate. When organizations take on too many initiatives at once, employees become stretched too thin, making execution nearly impossible. Without a clear strategy for prioritization, even well-intended transformations create confusion instead of progress. The key is not just launching change, but embedding it into the fabric of an organization in a way that reduces friction and drives lasting impact.
Another key factor is executive alignment. Leaders set the tone for change, and when they aren’t aligned, that disconnect spreads throughout the organization. Effective transformation isn’t about issuing top-down mandates—it’s about engaging stakeholders at every level, communicating the case for change, and leading with clarity and conviction.
And of course, technology continues to reshape how organizations approach change. AI-driven insights and automation can make transitions smoother, but they only work when backed by strong leadership, strategy that is fully integrated into the company’s overall vision, and well-integrated processes. When applied thoughtfully, AI helps teams adapt with agility. But when used as a shortcut, it can create more disruption than efficiency.
Throughout this series, we’ll explore real lessons from the field—diagnosing the challenges organizations face, the frameworks that drive effective change, and the key strategies that distinguish successful transformations from those that fall short.
In the next edition, we’ll explore the hidden costs of change saturation—how overwhelming transformation efforts impact teams, execution, and long-term success. I’ll share real-world lessons and provide strategies for preventing organizational burnout while ensuring sustainable progress.
As you reflect on your own transformation journey, what challenges stand out the most? I’d love to hear your insights—drop a comment or reach out so we can continue the conversation.
Let’s take the lessons learned—applying research, best practices, and real-world insights—to make change stick and drive faster, more meaningful results.
A subject matter expert will reach out to you within 24 hours.