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Ensuring Cyber Resilience for ERP & CRM: The Importance of a Health Check to Your Business

Are your ERP and CRM solutions cyber resilient? If you’re unsure it might be time for a health check.

What is Cyber Resilience?

Cyber resilience refers to the ability of an organization or system to withstand and recover from cyber attacks or other types of disruptions. A cyber-resilient organization is one that has implemented measures to protect itself against potential cyber threats and is able to quickly recover from any disruptions that may occur.

To be cyber-resilient, an organization must have several key components in place. This includes having robust security measures in place to protect against potential cyber attacks, such as strong passwords, access controls, and regular security updates. It also includes having a plan in place for responding to and recovering from any disruptions caused by a potential cyber attack or natural disaster.

In addition to technical measures, a business must also foster a culture of cyber resilience. This includes that all employees are trained on security best practices and are aware of the potential risks and consequences of a cyber attack. It also requires strong leadership committed to making cybersecurity a top priority and  the resources and support necessary to implement effective security measures.

Enterprise resource planning (ERP) and customer relationship management (CRM) systems are critical to the operations of many businesses. These systems are used to manage a wide range of business processes, including finance, accounting, inventory management, sales, and customer service. As such, they often contain a wealth of sensitive information, including financial data, customer records, and trade secrets.

Don’t become the victim of a Cyber Attack

Unfortunately, this also makes ERP and CRM systems targets for cyber attackers. These systems are typically accessed by a large number of users, making them vulnerable to malware, phishing attacks, and other forms of cybercrime. In addition, many businesses may not have adequate security measures in place to protect these systems, making them even more vulnerable.

One of the biggest risks of a cyber attack on an ERP or CRM system is the potential loss of sensitive information. If an attacker is able to gain access to a company’s ERP or CRM system, they may be able to steal sensitive data, such as financial records, customer information, or trade secrets. This could have serious consequences for a business, including financial losses, loss of customer trust, and damage to the company’s reputation.

Another risk of a cyber attack on an ERP or CRM system is the potential disruption of business operations. If an attacker is able to gain control of a company’s ERP or CRM system, they could disrupt critical business processes, such as inventory management or financial reporting. This can cause significant delays and disruptions, potentially leading to lost revenue and other negative impacts.

Implement security measures to mitigate risk

To protect against these risks, it is important for businesses to implement robust security measures for their ERP and CRM systems. This may include implementing strong passwords, implementing access controls to limit who can access sensitive information, and regularly updating software and security patches. Additionally, businesses should regularly conduct security audits and assessments to identify and address potential vulnerabilities in their ERP and CRM systems.

Overall, the risk of cyber attacks on ERP and CRM systems is significant. By implementing robust security measures and regularly conducting security audits, businesses can help protect themselves against these risks and protect their sensitive information.

Being cyber resilient is critical for any organization that relies on technology and digital systems to conduct its operations. By implementing robust security measures, having a plan in place for responding to disruptions, and fostering a culture of cyber resilience, organizations can protect themselves against potential cyber threats and ensure that they are able to continue operating even in the face of a cyber attack.

Conduct a Health Check

Conducting a software health check annually can help ensure that your systems are running smoothly, securely, and efficiently. By taking the time to do a regular check-up, you can help protect your software against potential issues and identify opportunities for improvement.

Not sure where to start? Contact us today to learn more about our system health checks!  

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